Privacy Statement

Privacy Statement

Last Updated: 9/18/2023

At Local Waste Management, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Statement explains how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or otherwise interact with us.

1. Information We Collect

We may collect various types of personal information, including but not limited to:

• Contact Information: Name, address, phone number, email address, and other contact details.
• Payment Information: Credit card or payment card information for billing purposes.
• Usage Information: Information about your use of our services and website, such as log files, device information, and analytics data.
• Communications: Correspondence, feedback, or other information you send to us.
• Location Information: Information about your location when you use our services or website.
• Other Information: Any other information you provide to us or that we collect as part of our business operations.

2. How We Use Your Information

We may use your personal information for various purposes, including but not limited to:

• Providing Services: To deliver the waste management services you request.
• Billing and Payments: To process payments and send invoices.
• Customer Support: To provide customer support and respond to your inquiries.
• Communication: To communicate with you about our services, promotions, and updates.
• Legal and Regulatory Compliance: To comply with applicable laws and regulations.
• Improve and Customize: To enhance our services and customize your experience.

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be completely secure.

4. Your Choices

You have choices regarding your personal information:

• Access: You may request access to your personal information.
• Update or Delete: You may update or delete your personal information.
• Communication: You may opt out of receiving promotional communications.

5. Sharing Your Information

We may share your personal information with third parties in accordance with our Privacy Policy. For more information on how we share your data, please review our full Privacy Policy.

6. SMS and Call Privacy Policy Amendment

This SMS and Call Privacy Policy supplements our general Privacy Policy and applies specifically to communications via text message (SMS/MMS) and phone calls from Local Waste of Upstate SC. By providing your phone number and opting in to receive communications from us (e.g., through our website, request forms, or other interactions), you agree to the terms outlined below.

Consent to Receive Communications

When you opt in, our SMS messages and calls will inform you that you are consenting to receive automated or pre-recorded messages and calls from Local Waste of Upstate SC regarding our waste management services, scheduling, promotions, updates, or other relevant information. Your consent is not required as a condition of purchasing any goods or services, and you may revoke it at any time.

Protection of Personal Information

We will not share your personal information, including your phone number, with third parties for their marketing purposes without your explicit consent.

Message Frequency

Message frequency varies based on your interactions with us, such as service requests or promotions. You may receive recurring messages for ongoing services or alerts.

Opt-Out and Help Instructions

• You may reply STOP (or other specified keywords like QUIT, END, CANCEL, or UNSUBSCRIBE) to any SMS message to opt out of future messaging.
• Reply HELP to any SMS message for more information or support.
• For calls, you may request to be added to our internal do-not-call list by informing the representative or following any provided instructions.

Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. Please consult your carrier for details.

Additional Terms

We use third-party service providers to facilitate SMS and call communications, but they are bound by confidentiality and are not permitted to use your information for any purpose other than delivering our messages. If you have questions about this policy or wish to update your preferences, contact us. This policy may be updated from time to time, and continued use of our services after changes constitutes acceptance of the updated terms. Last updated: February 3, 2026.

7. Contact Us

If you have questions or concerns about our Privacy Statement or the handling of your personal information, please contact us at 864-314-6985.

By using our services or website, you consent to the practices described in this Privacy Statement.